Refund policy

The Husband Collective - Order and Cancellation Policy

We strive for excellence, but should we make a mistake, we want you to have a worry-free experience. Notify us within 15 days of receiving your order, and we'll take care of you.

Order Modifications:

Before Processing: If you need to make changes to your order (e.g., address, size, color), please contact us immediately at orders@thehusbandcollective.com within 12 hours of making your order. Please provide us with your name, order number, and what you would like to change. We will do our best to accommodate your request if the order has not yet been processed.

After Processing:

Once an order has been processed and shipped, we are unable to make any modifications and the order cannot be refunded nor returned.

Order Cancellations:

Due to the customized nature of the apparel The Husband Collective is unable to process returns or cancellations after the order is processed. 

All sales are final.

Our custom jerseys are not manufactured by or in any manner associated with any professional sports brand, league, or manufacturer. Our customized jersey, independently produced and designed, carries no professional sports league designation or brand.

We do not accept returns. This policy applies to all items. We strongly encourage customers to review this policy carefully before making a purchase for modification and resale.

The Husband Collective reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page.

If you have any inquiries regarding cancellations or any of our other policies, please contact us at orders@elevatedbachelor.com. You will receive a reply within 24 hours from Monday to Friday.


How To Properly Provide Evidence for Refund

When making a Refund claim, the following are very important and essential for the proper investigation of your return and refund requests.

  • Full unboxing video record of the item/s showing and/or describing the issues (wrong, incomplete/missing, damaged,... product) upon receipt.

  • Photo of the product being measured using a measuring tool (from one end to the other) if the product’s size is wrong. [Required for wrong sizes]

  • A detailed explanation/description of the problem will help the investigation reach a strong and definitive decision.

A readable waybill should clearly show the following indicators:

  • Last Mile Tracking Number [Required]

  • Order ID or No. [Required]

  • Buyer’s name [Required]

  • Buyer’s address [Required]

  • Non-faded and scannable barcodes [If Applicable]